Refund Policy

We stand behind the quality of our products. If you receive a damaged or defective item, contact us at info@primitive-camping.com within 7 days of receiving your order. Due to the nature of food products, all sales of freeze dried meals are final once shipped unless there is a clear quality or packaging issue.

Books, fire kits, and coffee may be returned within 7 days if unopened, unused, and in original packaging. All approved returns are subject to a 50% restocking fee, and return shipping costs are the responsibility of the customer. Refunds will be processed once the returned item is received, inspected, and approved.